Job title: CRM Administrator
Company: Independent Publishers Guild (IPG)
Location: Home-based
Is the role full time? Yes
Is the role permanent? Yes
Salary: £34,000
Contact: Bridget Shine, [email protected]
Closing date: 7 June

Job description

About the IPG

The IPG is the membership body for independent publishers. We are a thriving organisation offering a range of services and activities including our flagship Conferences, Awards, collective stands at book fairs, training, mentoring and smaller events. We’re looking for a full-time CRM Administrator who will be at the centre of all our activity.


The CRM Administrator’s role includes the following:

  • Invoicing and processing all payments including subscription renewals and new member applications.
  • Chasing outstanding payments.
  • Ensuring that members’ details are accurate on the database.
  • General admin includes assisting with key IPG events and taking the Minutes of the weekly team meetings.

Attributes required

You must:

  • Find joy in database work.
  • Be curious about systems and processes.
  • Feel comfortable chasing outstanding payments.
  • Enjoy working in a fast-paced environment.


  • Accuracy is essential.
  • Be supremely organised and have the ability to work on your own initiative and under pressure.
  • Possess excellent collaborative and communication skills.


  • We’re looking for someone with database experience, ideally with a membership association.

This is a full-time, home-based position. Attendance at IPG key events throughout the year is required.

Salary: £34,000pa with 10% pension contribution and Health Shield Cash Plan package.

Holiday: 25 days.

Closing date: 7 June 2024. CVs and covering letter to Bridget Shine, [email protected]

The IPG employs individuals based on their abilities and we welcome applicants from all backgrounds regardless of disability, ethnic origin, gender, or gender reassignment.

You must have the right to live and work in the UK.